Frequently Asked Questions

I know of a local business but I don't see it, how can I add it?

Businesses are added after they submit an application to be part of the Localy database. If you would like to see a certain business as a listing, you can add the business info here and we will reach out to them.

If you're a business owner and would like to list your business, visit the business page.

What is considered a local producer/business?

The true definition of what is a local business is vague but at Localy, we use these guidelines:
  
 - The business or person makes, grows, designs, modifies or creates their own products.
- and -
 - The business or person sells directly to consumer (either at home or a storefront).

For retail, re-sellers and restaurants:

- The business stocks 50% or more of products that are produced within 200km.

Are you tracking my data & locations?

Great question, at Localy we know privacy is extremely important and we are open about the information collected.
We do not track, record, nor store any of your GPS locations. We do record search topics and what businesses are located & found, this helps us provide you a better experience while using Localy.

Is it free to use?

Localy will is and will always be free for users to explore local businesses. There is a small fee for businesses to be listed, more info on that here.

How do I get in touch with the Localy team?

To contact us about general inquiries you can contact us at info@localy.ca

Is Localy only available in Canada?

Yes, for now, Localy is only available in Canada.

Frequently Asked Questions

How can I put my business on Localy?

We would love to have you! Clicking here will take you to our business info page. All the info you need about the platform is there and a sign up form is at the bottom of the page.

What is considered a local business?

The true definition of what is a local business is vague but at Localy, we use these guidelines:

- The business or person makes, grows, designs, modifies or creates their own products.
- The business or person sells directly to consumer (either at home or a storefront).

For retail, re-sellers and restaurants:

- The business stocks 50% or more of products that are produced within 200km.

Do you have a refund policy?

Refunds are managed on a case-by-case basis. Please contact us directly and include a description of the issue and reason and our team will reach out to you right away.

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